Contact information

We're here to help — always.

At Lumevo, we believe every customer deserves fast, friendly and helpful support. Whether you have a question about your order, need help choosing the right product or just want to say hello — we'd love to hear from you.

📧 Email us: lumevo.str@gmail.com

We respond to all emails within 24 hours — Monday to Sunday.

📦 Order enquiries: Have a question about your order, shipping or delivery? Email us with your order number and we'll get back to you as fast as possible.

🔄 Returns & refunds: Not happy with your purchase? No problem. We offer a 30-day satisfaction guarantee on all products. Email us and we'll make it right.

📍 Business hours: Monday — Friday: 8:00 AM — 8:00 PM (EAT) Saturday — Sunday: 10:00 AM — 6:00 PM (EAT)

We typically respond within 24 hours — often much faster.

Thank you for shopping with Lumevo — your satisfaction is everything to us.